Frequently Asked Questions

Cancellation, amendment, deposit and refund conditions depend on the booked rate and the hotel’s confirmed terms. Contact reservations before payment if you need clarification.

Yes, Gattes Inn offers free on-site parking for all guests, accessible 24/7 with ample space for cars and SUVs.

Children are welcome. Extra beds are available upon request at a nominal fee. Please contact reception in advance to arrange.

See each room’s stated capacity on Rooms & Reservations. The room rate is per room per night within that capacity. A couple staying in the same room pays that listed rate; any extra service is agreed separately.

Complimentary high-speed Wi-Fi is available throughout the hotel, including rooms, lobby, and restaurant areas.

Guest Shuttle & Local Transfers cover trips around town and back to the hotel for checked-in guests. Confirm arrangements, availability and any charges with the Front Desk.

Meals are prepared by our in-house kitchen. Room service is available; checked-in guests can verify their stay on the website, view the current menu and request food, drinks or other services.

Yes, we welcome group bookings. For 10 or more guests, please contact our reservations team directly at +233 (0)55 152 0909 to discuss rates and arrangements.

Once the Front Desk records your check-in, verify your booking reference and registered email or telephone on Guest Services. Choose available menu items, enter your room or service location and submit your request. You can track progress and view your itemised guest bill.